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1099 Customer Service Representative

Are you a self-motivated individual looking for a flexible work-from-home opportunity? Join our team as a 1099 Customer Service Representative. Through the Arise platform, we provide support to a variety of well-known clients, including:

  • Agero Roadside Assistance

  • Disney Reservations

  • Citizens Bank

  • Intuit TurboTax

  • The Home Depot

  • ADT

  • Carnival

  • DoorDash

  • Modvicare

  • MDLIVE

  • Dicks Sporting Goods

  • Princess Cruises

  • And more

As an independent contractor, you will:

  • Provide exceptional customer service and support across multiple client programs

  • Handle inbound calls, chats, or emails depending on the client’s needs

  • Utilize problem-solving skills to address customer inquiries and deliver effective solutions

  • Enjoy the flexibility to create your own weekly schedule after completing training

Eligibility Requirements

Applicants residing in the following states are ineligible for employment:

Washington (WA), Oregon (OR), California (CA), Colorado (CO), Minnesota (MN), Wisconsin (WI), Illinois (IL), Pennsylvania (PA), New York (NY), New Jersey (NJ), Vermont (VT), Massachusetts (MA), Connecticut (CT), Maryland (MD).

Computer & Internet Requirements

Mac Users

  • Macs must have an Ethernet port (MacBook Air and Mac USB-C ports are not supported)

  • Boot Camp and a licensed version of Windows must be installed (Arise Technical Support does not provide assistance with Boot Camp or Windows installation)

Mac Requirements
  • CPU: Intel Core i5 2.7 GHz processor or better

  • Hard Drive: 20 GB or more of available space (60 GB or more of total space)

  • Memory (RAM): 4 GB minimum (8 GB or better preferred)

  • Operating System: macOS X 10.10 Yosemite or higher

  • Internet Connection:

    • Hard-wired connection required (no wireless)

    • Minimum 10 Mbps download / 3 Mbps upload speed

    • Maximum latency threshold: 120 ms

Windows Requirements

  • Processor: Dual-core 2.8 GHz or better

    • Intel i-class or AMD Phenom X2 class or better

    • Not permitted: Atom, Celeron, Pentium, and Opteron processors

  • Hard Drive: 20 GB or more of available space (60 GB or more of total space)

  • Memory (RAM): 4 GB minimum (8 GB or better preferred)

  • Operating System: Windows 10 (Windows 8/8.1 is not supported by some clients)

  • Internet Connection:

    • Hard-wired connection required (no wireless)

    • Minimum 10 Mbps download / 3 Mbps upload speed

    • Maximum latency threshold: 120 ms

Join us today and take control of your schedule while working from the comfort of your home!

I agree to terms & conditions provided by the company. By providing my phone number, I agree to receive text messages from the business, and I acknowledge that upon submitting my application, I will receive further details regarding the position. I understand that interviews are not required for this 1099 role and that the orientation email will be sent after completing this form. Please ensure to check your spam folder for the orientation email.